At Smart Pay, we aim to provide a seamless experience with our services. Below are our guidelines for refunds:
- If a transaction is unsuccessful or if the user does not receive the purchased item/service, the amount will be refunded to the user's Smart Pay account.
- Refunds will be processed within 7 Working Day from the date of the unsuccessful transaction or non-receipt of the item/service.
Smart Pay understands that circumstances may lead to the cancellation of an order. Here's our cancellation policy:
- Orders can be canceled within 24 hours after purchase. To cancel an order, please Call or Email.
- If the cancellation is successful, the amount will be refunded to the user's Smart Pay account.
If you have any questions or need further assistance regarding refunds or cancellations, please contact our customer support:
- Phone Number: 800-993-1174
- Email: smarthelp143@gmail.com
For further assistance, you can reach us at the provided phone number or email.